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Solved: Hi all, I'm using the premium service but everytime I save the music to 'my songs' list.. It won't download! Which means I can't listen to. No matter which device I am logged into Spotify on, I can't download music. Last night I tried on my computer, turned Spotify off and back on, signed out and ... I have tried reinstalling and everything but I cannot download songs I go to setting and account and it says premium but it won't let me ... Make sure you have enough space on your device Make sure your device's memory has enough free space to download music. Spotify recommends leaving at least one GB of storage free. You can check how much storage you have on your phone directly in the Spotify app: 1. I am a Spotify premium subscriber and when I download playlist for offline listening, I find that some songs are not downloaded.